Win Dragon provides guidance on solving common issues with the parking system FAQ:
Case 1: What to do if one or more card readers are unresponsive?
a. First, determine if the card reader is damaged. Replace any faulty readers immediately.
b. If the problem persists after replacing the damaged units, check the connections between the card reader and the system. Ensure all cables are securely connected and not broken. Repair or replace any faulty wiring as needed.
Case 2: What happens when a vehicle doesn’t trigger the gate to lower?
a. Check for any breaks in the vehicle detection loop. If a break is found, re-bury the sensor cable using high-temperature resistant materials.
b. Inspect the vehicle detector for damage. If it’s faulty, replace it with a new one to restore normal operation.
Case 3: How to resolve controller connection issues?
If the status bar at the bottom left of the main interface shows “Cannot connect to the controller†or alternates between “Reading address (XX-XX) XX…â€, it indicates that the system is continuously trying to communicate with the controller but failing. This can happen even if all serial ports have been checked and no communication is established. In such cases, the message “Unable to connect to the controller†will appear on the screen. If the status bar does not show this message, the automatic controller search function might be disabled. To enable it, go to [System] > [Options], select [Parking Settings], and make sure the option “Automatic Search Controller Number Range†is turned on.
For the above solutions:
a. First, verify that the controller is powered on.
b. Check the physical connections between the controller and the system, ensuring there is no reversed wiring.
c. Confirm that the automatic reading function is enabled. If not, activate it through the settings menu.
d. Finally, ensure the controller number falls within the range set for automatic scanning.
This guide applies to various parking systems including Dongcheng, Xicheng, Huairou, Chaoyang, Tongzhou, Shunyi, Shijingshan, Mentougou, and Pinggu parking systems. Always refer to the system manual for specific details and ensure proper installation and maintenance to avoid future issues.
China Searun Solar Solution Co., Ltd. , https://www.srsolarlights.com