A decoration company reflects that a dispute caused by family decoration has brought "bitter fruits" to the company and called for the socialization of home decoration to sign environmental protection contracts. The reporter’s investigation found that the environmental awareness of the people’s home living environment is not strong and is the focus of conflict in such disputes.
Today, at 16:00, the reporter came to the decoration company that "destroyed the news." The person in charge of the company introduced that on September 24 last year, after the company delivered the home improvement project of the citizen Mr. Sun, he commissioned a sampling inspection of interior decoration materials and air quality on October 12th. The test report showed that the company has met the national eligibility criteria. Unexpectedly, on September 19 of this year, Mr. Sun's family doubted that the decoration might have caused pollution and the health of his family was affected. He asked the company to provide the original inspection report. Subsequently, Mr. Sun himself again found Jinan City Air Quality Supervision and Inspection Station and conducted indoor air quality testing. In the end, the result of the new test report is unqualified. Mr. Sun believes that the decoration company should be responsible for this and make appropriate compensation.
It is understood that as Mr. Sun added furniture such as cabinets and composite wood floors after renovation, it was difficult to determine the culprit of pollution and the two parties had negotiated on their own. The decoration company promises that regardless of who is responsible for the pollution, they are in line with the principle of providing after-sales service for customers, and provide Mr. Sun free home environment treatment, and bear hotel accommodation costs during the period of governance. However, this proposal was rejected by Mr. Sun.
At 17:00, the reporter failed to contact Mr. Sun. Subsequently, the reporter interviewed the Jinan City Air Quality Supervision and Inspection Station. Zhao Songnan, stationmaster of the station, said that Mr. Sun’s residence did indeed pass the station to conduct inspections for air quality failure. However, this report is only a true reflection of the status quo of air quality and does not overturn the inspection report when the home improvement company delivers. Although both reports have the same legal effect, the time, purpose and object reflected by the results of the two test reports are all very different. Therefore, they belong to the two concepts of construction quality and quality of living environment.
Zhao Zhanchang stated that from the perspective of Mr. Sun’s family, the decorating company’s attitude toward solving problems was relatively positive and appropriate, and the relevant professional inspections conducted in time after the completion of the project were also credible. It is worth mentioning that even if the decoration project and indoor furniture are up to standard, it does not mean that there is no household pollution. The accumulation of various minor pollution sources will often cause adverse effects on the human body. In addition, the addition of new furniture after home improvement is not timely for security testing, but also the focus of such disputes.
In response to the adverse impact of the incident, the head of Wantai Decoration Company introduced that in order to maintain the company's reputation, it will continue to actively coordinate and handle disputes. In addition, at present, the country does not impose regulations requiring decoration companies and customers to sign environmental protection contracts. After a dispute arises, both parties often become “victimsâ€. Therefore, after the renovation, not only the acceptance inspection should be carried out, but both parties should also sign an “environmental protection contractâ€. To ensure that there is no controversy afterwards.
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